Global Service Platform

The Global Service Platform is an innovative system that connects all our service teams¹ with realtime data. Account Management, customer service, claims, and clinical teams across the globe — even evacuation services — are connected, regardless of time zones, so we’re ready to help whenever you have questions.

Keeping your employees connected, virtually anywhere:

• One System: Captures every interaction around the globe in real time.
• One Status: All service teams¹ can access the status, delivering a consistent and faster answer.
• One Report: Insight into your employees’ experience with interaction reporting.

1 Information is only accessed by team members assigned to the case with a need to know the corresponding member’s information.