Why Choose MetLife

Capabilities

• We’ve pioneered our unique Regional Service Center¹ (RSC) model around the globe to provide a better experience for your employees.
• A leading global network including more than 1.1 million direct pay providers in nearly 180 countries, including more than 185,000 outside of the US
• In the US, access to one of three nationally-recognized networks.
• We strive to ensure your employees can seek care without having to pay out-of-pocket or file a claim.
• We keep costs in check by proactively controlling expenses through local fee schedules, driving local network utilization, medical management, and wellness tools.
• A comprehensive range of products and services.

¹ Some Regional Service Centers are operated by MetLife affiliates and some by third parties contracted by MetLife

Resources

• Our innovative Global Service Platform integrates employees' service interactions around the globe in real-time, resulting in faster responses, dependable service, and our pioneering Member Experience Reporting.
• We do implementations extremely well. We are consistently ahead of our standard 30-day delivery time so your employees get their ID cards faster.
• As your single point-of-contact, your dedicated Account Manager will help you with plan design, member, and claims questions, making it easier for you to focus on driving your business forward.
• Service resources help educate your employees so they can prepare for assignment with live webinars, videos, communication materials, and more.
• Our self-service website eBenefits is available 24/7 at MetLifeWorldwide.com – your employees can use it to search for providers, download ID cards, submit claims online, and much more. There’s a similar portal for you, too, with additional features like downloading your bill.

Experience

• MetLife provides benefits to some of the most innovative and complex companies out there – like 90 of the top FORTUNE 100®².
• We’ve been writing insurance for nearly 150 years, so we have superior knowledge and expertise to offer world-class insurance products.
• We’re where you are – and where your employees are. Our global footprint and governance model allow us to quickly mobilize our worldwide workforce of more than 65,000 people to facilitate the flow of clinical, regulatory, and network information.
• Excellent comprehensive legal and compliance experience.
• Flexibility to create the best plan for your expatriates to assist in attracting and retaining talent.

² The mark used herein is property of its owner.