Contact MetLife
Insurance purchased on your own (not as an employee)
| Log into your account: |
Log into eSERVICE |
| Customer Service: |
Email Us |
| For General Inquiries: |
1-800-638-5433 |
| Life Insurance Policies: |
1-800-638-5000 |
| Individual Annuities: |
1-800-638-7732 |
| Auto & Home Policies: |
1-800-422-4272 |
| Group Annuities: |
1-800-560-5001 |
| Disability Policies: |
1-800-929-1492 |
| Long-Term Care Policies: |
1-800-308-0179 |
| Total Control Account: |
1-800-638-7283 |
| Structured Settlements: |
1-800-638-2704 |
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Insurance purchased through your employer
| Log into your account: |
Log into eSERVICE |
| Customer Service: |
Email Us |
| For General Inquiries: |
1-800-438-6388 |
| Dental Policies: |
1-800-942-0854 |
| Universal Life Policies: |
1-800-523-2894 |
| Auto & Home Policies: |
1-800-438-6381 |
| Vision Policies: |
1-855-638-3931 |
| Disability Policies: |
1-800-858-6506 |
| Long-Term Care Policies: |
1-800-438-6388 |
| Group Annuities: |
1-800-560-5001 |
| Total Control Account: |
1-800-638-7283 |
| Pensions/Retirement Income: |
1-800-638-5656 |
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Businesses
Brokers & Consultants
| Group Benefits Broker Service Center: |
1-888-653-8325 |
| Auto and Home Commissions: |
1-800-638-3012 |
| Individual Commissions and Appointment: |
1-866-796-1800 |
| Long Term Care Commissions: |
1-888-565-3761 |
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| Corporate Licensing & Registration: |
1-888-645-4408 |
| Have a Rep Contact You: |
Request Information |
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| Please note the Broker Resource Center is available Monday through Friday 8am-9pm EST. |
Commercial Investors
Additional Contacts
For Abuse Victims:
Confidential Address Change Program
*MetLife is in the process of moving its main individual life insurance, disability and annuity business into a new, independent company. In connection with that move, effective March 6, 2017, MetLife has renamed several of its subsidiary companies, which will operate under the Brighthouse Financial (SM) brand. New England Life Insurance Company will retain its name and is expected to part of the MetLife move. Please be assured that the terms, conditions and benefits of the contracts, policies and certificates remain the same.
